BigBunny Com Privacy Policy

This Privacy Policy describes how bigbunny com collects, uses, stores, and protects personal information provided by users of the platform. It applies to all registered accounts, visitor sessions, and any interaction with the bigbunny com website and platform, whether accessed from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

By registering an account or continuing to use the bigbunny com platform, you acknowledge that you have read and accepted this Privacy Policy. If you do not agree with how your data is handled as described here, please discontinue use of the platform.

This policy may be updated periodically. When we make material changes, the "Last updated" date at the top of this page will reflect the revision. Continued use of the platform after an update constitutes acceptance of the revised policy.

bigbunny com collects personal data only where it is necessary to provide the platform services and maintain a secure, compliant gaming environment. The categories of data we collect include:

Data We Do Not Collect

bigbunny com does not collect or store full payment card numbers. We do not collect sensitive personal data such as health information, religious beliefs, or political affiliation. We do not collect data from children — the platform is for players aged 21 and above only.

Personal data collected by bigbunny com is used for the following purposes:

• Account management: Creating, maintaining, and securing your player account, including OTP-based login verification.
• Transaction processing: Handling PHP deposits and withdrawals through local banking and e-wallet channels.
• Identity verification (KYC): Confirming your identity before processing withdrawals or as part of account security reviews.
• Platform safety: Monitoring account activity to detect fraud, collusion, multi-accounting, and other prohibited conduct.
• Customer support: Responding to your queries, resolving disputes, and addressing complaints.
• Regulatory compliance: Meeting applicable legal obligations related to anti-money laundering, data privacy, and responsible gaming.
• Platform improvement: Analysing aggregated usage patterns to improve the gaming and betting experience on bigbunny com.

We do not use your personal data for automated decision-making that would produce significant legal effects without human review.

bigbunny com does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share limited data with third parties only in the following circumstances:

• Payment processors: Financial data is shared with local payment service providers to process PHP transactions. These providers are required to maintain appropriate data security standards.
• Identity verification providers: KYC data may be processed by trusted identity verification services to confirm account holder identity.
• Legal requirements: We may disclose data if required to do so by applicable law, court order, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or restructuring, user data may be transferred as part of that process, subject to equivalent privacy protections.

Protecting your personal data is a core part of how bigbunny com operates. We apply the following security measures:

• SSL/TLS encryption: All data transmitted between your browser or mobile device and the bigbunny com platform is encrypted.
• OTP verification: One-time password (OTP) confirmation is used for account login and sensitive actions to prevent unauthorised access.
• Access controls: Internal access to personal data is restricted to authorised personnel who need it to perform their job functions.
• Activity monitoring: Automated and manual monitoring systems flag unusual account behaviour that may indicate security risks.

While we take these measures seriously, no online platform can guarantee complete security. We strongly encourage you to use a strong, unique password for your bigbunny com account and to contact support immediately if you suspect any unauthorised activity.

bigbunny com uses cookies and similar technologies to make the platform function and to improve the player experience. The types of cookies we use include:

• Essential cookies: Required for the platform to operate. These keep you logged in, remember your session, and enable core features. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand how players navigate the platform — which pages are most visited, how long sessions last, and where players encounter issues. This information is used in aggregate, not to identify individuals.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display options.

Most browsers allow you to manage or disable cookies through your browser settings. Note that disabling essential cookies may prevent parts of bigbunny com from working correctly.

bigbunny com retains personal data for as long as your account is active and for a period thereafter as required by applicable laws and internal compliance policies. The retention periods we apply reflect:

• Legal obligations relating to transaction records and anti-money laundering requirements.
• The time needed to resolve any disputes or account investigations that may arise after account closure.
• Responsible gaming obligations that may require retention of session and activity records.

Once the applicable retention period has passed, your personal data is securely deleted or anonymised. Anonymised data may be retained longer for statistical analysis, but it cannot be used to identify you.

As a registered user of bigbunny com, you have rights over your personal data. These include:

• Right to access: You can request a copy of the personal data bigbunny com holds about you.
• Right to correction: If your personal data is inaccurate or out of date, you can request that it be corrected.
• Right to deletion: You may request that your personal data be deleted, subject to legal retention obligations.
• Right to object: You can object to certain uses of your data, such as direct marketing communications.
• Right to data portability: In certain cases, you can request that your data be provided in a portable, machine-readable format.

To exercise any of these rights, contact bigbunny com support using the email address listed in the footer. We will respond to requests within a reasonable timeframe and in accordance with applicable data privacy laws.

bigbunny com is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by someone under the minimum age, that account will be immediately closed and any balance forfeited.

If you believe a minor has registered on bigbunny com, please contact our support team immediately using the email address in the footer. For responsible gaming tools and guidance, visit the Responsible Gaming page.

bigbunny com may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable law. When we do, the "Last updated" date at the top of this page will be revised.

We may notify registered users of material changes through the platform or via registered contact details. Your continued use of bigbunny com after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

For questions about this Privacy Policy or how bigbunny com handles your personal data, you can reach us at the support email address shown in the footer. For related platform policies, see the Terms & Conditions.